Please read these terms and conditions (“terms”, “terms and conditions”) carefully before using Studio Blaque website (the “service”) operated by Studio Blaque (“us”, ‘we”, “our”).
Conditions of Use
We will provide their services to you, which are subject to the conditions stated below in this document. Every time you visit this website, use its services or make a purchase, you accept the following conditions. This is why we urge you to read them carefully.
ORDER PROCESSING & DISPATCHING
Your order will be dispatched within 2 working days of receiving payment, providing your ordered items are in stock. We process orders Monday through to Friday (excluding public holidays). You will be notified once any ordered items are available.
Please Note: processing times may vary during sales.
AUSTRALIAN POSTAGE
Online orders are shipped via Australia Post eparcel. Regular post is usually received within 3 to 8 working days of postage, and parcel and express post within 2 working days of postage (depending upon location). A card may be left if no one is available to accept the parcel.
Studio Blaque does not accept any responsibility for any goods not collected from a collection point within the allocated pick up time frame. If goods are shipped back to our studio for failure to collect, the buyer is liable for any onward shipping costs.
RETURNS & EXCHANGES
Please choose carefully, refunds or exchanges are not permitted for change of mind for products ordered online.
Studio Blaque packages all our parcels with care and attention, so the occurrence of damage during transit or faulty items are rare, but should it occur please contact us at hello@studioblaque.com.au within 48 hours and we’ll resolve as best we can.
The product(s) must be new, i.e. unused, undamaged, unsoiled, and in their original packaging and/or tags attached.
Follow the steps below to request a return:
- Email hello@studioblaque.com.au with your full name, order number and state the reason for your refund. Please note that we do not offer refunds, or exchanges on SALE items.
- Studio Blaque will refund the value of your item (via the original form of payment) within 7 days of receiving and accepting the returned item in the same condition in which it was shipped. Original shipping and handling charges are non-refundable unless the item is faulty. You will be notified by email once the transaction has taken place.
Privacy Policy
Before you continue using our website we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.
Copyright
Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Studio Blaque and/or its content creators and protected by international copyright laws. The entire compilation of the content found on this website is the exclusive property of Studio Blaque, with copyright authorship for this compilation by Studio Blaque.
Communications
The entire communication with us is electronic. Every time you send us an email or visit our website, you are going to be communicating with us. You hereby consent to receive communications from us. If you subscribe to the news on our website, you are going to receive regular emails from us. We will continue to communicate with you by posting news and notices on our website and by sending you emails. You also agree that all notices, disclosures, agreements and other communications we provide to you electronically meet the legal requirements that such communications be in writing.
Applicable Law
By visiting this website, you agree that the laws of the Australia, without regard to principles of conflict laws, will govern these terms and conditions, or any dispute of any sort that might come between Studio Blaque and you, or its business partners and associates.
Disputes
Any dispute related in any way to your visit to this website or to products you purchase from us shall be arbitrated by state or federal court Australia and you consent to exclusive jurisdiction and venue of such courts.
License and Site Access
We grant you a limited license to access and make personal use of this website. You are not allowed to download or modify it. This may be done only with written consent from us.